■ representative

1) 参见 congressman 条。

2) 美国大商店的“顾客服务部”(Customer Service)，柜台上接待顾客的工作人员，也叫做 representative，简称 rep。

• If you need to call customer service, try to wait for a weekday afternoon. Representatives tend to be busiest during lunch hours and the 6 p. m. hour, as well as Monday mornings. (US News & World Report, Dec. 24, 2007, p.55)你如果需要打电话找顾客服务部，最好设法等到周日下午才打。

那里的工作人员通常最忙的时候，是在午饭时刻和下午六点钟以及星期一上午。